I remember while in university there were selling a t-shirt which read “Friend don’t let friend go to York”… it was a bit ridiculous, but funny. This time around I’m seriously recommending to avoid Bosch washers at any cost and NEVER EVER call for service “Southern Atlantic Service” located 3300 Steeles Ave West in Concord, Ontario. Why? When we got our new beautiful house I had a mistake of listening to the sales person in the appliance store and buying a Bosch Nexxt Inspiration washer and dryer. The reason being that they should be the best and quietest if you have laundry upstairs. Once installed and loaded with real clothes for the first time, I started to regret the purchase – the machine was vibrating like crazy and everything in the house resonated to the vibration of the washer. It was so bad that a couple of minutes and I had a strong headache. I came to the store and asked for the phone of the service center. It happened to be Southern Atlantic Service center. After being announced that they only work 9am to 4pm Monday to Friday (which meant me or my wife had to stay at home), they agreed to come next day, but only next day or not to come in the next few weeks. So my wife had stayed at home waiting for the technician to come. The guy came next day and announced that everything is fine and that’s how Bosch washer works after spinning empty drum for a few seconds. My wife suggested to put some stuff inside, but he declined the offer, letting her know that if it is broken it should not work in empty as well. He also declined to verify that it is properly leveled, since it was not his job to do this. But he did suggest ordering the rubber legs from Bosch, thankfully free of charge since we still had a short 1-year Bosch warranty. Time went by and our house was slowly getting destroyed by this crazy washer, but finally the rubber legs arrived two months later. The same lazy freak from the service center appeared and installed the legs, but this time my wife pre-loaded washer with some clothes. Machine got “a bit” quieter, but still vibrated insanely. Once again he told that everything is fine and that’s how Bosch washers work and if we want we can re-enforce the floor on the second floor. He left. The washer is still vibrating and we are forced to use the slowest spin cycle every time, which leaves all the stuff inside completely wet and takes hours to dry. I visited the store again and there should be someone calling me next week. Next week I plan to grab a camcorder somewhere, record the Bosch house-destroying washing machine and upload the video to YouTube for everyone to see. For now you can enjoy the view of my laundry after every washing cycle.
Before the cycle the machines are aligned directly in parallel to each other. After the spinning cycle the machine can be anywhere in the laundry, each time is different, showing how unpredictable our dancing queen is.
All in all, I wish I have bought LG or Samsung washer made by hard working Koreans and not “proudly made in the United States Of America”. Bosch Washers are crap!