Comments on: New Home Phone Number http://mutovkin.com/blog/2008/01/21/new-home-phone-number/ Putting Out Fire With Gasoline Thu, 21 Jul 2011 08:22:41 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: FERN Dumas http://mutovkin.com/blog/2008/01/21/new-home-phone-number/comment-page-1/#comment-859 FERN Dumas Tue, 02 Jun 2009 14:43:46 +0000 http://mutovkin.com/blog/2008/01/21/new-home-phone-number/#comment-859 I was going to sign up with unlimitel, now I do not know. I tried signing up with explornet for VOIP, waited four or five days and gave up. I signed up with netfone.ca which in turn billed me over $26.00 under the name voipportal.ca. I received links that do not work, a phone number and no password. could not get VOIP service and I was referred to their online support. I am still trying to get my refund as they could not provide the service. Somehow a company with two different names and portals is making it difficult to track my money and get a refund. They charged for the and provided nothing. It is frustrating I was going to sign up with unlimitel, now I do not know.
I tried signing up with explornet for VOIP, waited four or five days and gave up. I signed up with netfone.ca which in turn billed me over $26.00 under the name voipportal.ca. I received links that do not work, a phone number and no password. could not get VOIP service and I was referred to their online support.
I am still trying to get my refund as they could not provide the service.
Somehow a company with two different names and portals
is making it difficult to track my money and get a refund. They charged for the and provided nothing.
It is frustrating

]]> By: Porting Out http://mutovkin.com/blog/2008/01/21/new-home-phone-number/comment-page-1/#comment-678 Porting Out Thu, 14 Aug 2008 23:59:26 +0000 http://mutovkin.com/blog/2008/01/21/new-home-phone-number/#comment-678 Actually, I'm an unlimitel customer, they do have frequent outages. Not every month but probably every year they are doing during business hours for a few hours. My business' toll-free number has been down all afternoon. I submitted a ticket early afternoon when I thought it was funny that we hadn't got any calls in an hour (after trying the line with my cell phone). I got a message back about a Bell problem blah blah, should be fixed now. Wasn't. Emailed back. They're re-open a ticket. That was around 4:30. It's 8pm, guess Stephan went home or something. Would a real phone company (one that is more than a one man show as the previous poster pointed out) not have some kind of redundancy? How about a 24-hour NOC of some kind that gives a reasonable kind of turnaround. This is supposed to be business grade service--- it's certainly priced that way. We will be porting out soon, goodbye Unlimitel. Actually, I’m an unlimitel customer, they do have frequent outages. Not every month but probably every year they are doing during business hours for a few hours. My business’ toll-free number has been down all afternoon. I submitted a ticket early afternoon when I thought it was funny that we hadn’t got any calls in an hour (after trying the line with my cell phone). I got a message back about a Bell problem blah blah, should be fixed now. Wasn’t. Emailed back. They’re re-open a ticket. That was around 4:30. It’s 8pm, guess Stephan went home or something.

Would a real phone company (one that is more than a one man show as the previous poster pointed out) not have some kind of redundancy? How about a 24-hour NOC of some kind that gives a reasonable kind of turnaround. This is supposed to be business grade service— it’s certainly priced that way.

We will be porting out soon, goodbye Unlimitel.

]]> By: Denil Wickrama http://mutovkin.com/blog/2008/01/21/new-home-phone-number/comment-page-1/#comment-591 Denil Wickrama Wed, 02 Apr 2008 06:10:16 +0000 http://mutovkin.com/blog/2008/01/21/new-home-phone-number/#comment-591 I don't know who posted the last comment but I beleive they are lying on purpose. Unlimitel has some of the best service around. Stephan in particular is always helpful. They are definitely not going out of business. I don’t know who posted the last comment but I beleive they are lying on purpose. Unlimitel has some of the best service around. Stephan in particular is always helpful. They are definitely not going out of business.

]]> By: Flyer http://mutovkin.com/blog/2008/01/21/new-home-phone-number/comment-page-1/#comment-252 Flyer Thu, 14 Feb 2008 00:30:09 +0000 http://mutovkin.com/blog/2008/01/21/new-home-phone-number/#comment-252 Unlimitel.ca sucks! i would go with another company. Stephan is the owner is the support is crap. Not sure what the good is.I would never recommend them. they are a 1 man band and not jack about asterisks. Beware-> the company has very back support service if using your own equipment. Give it time they will go out of business. Unlimitel.ca sucks! i would go with another company. Stephan is the owner is the support is crap. Not sure what the good is.I would never recommend them. they are a 1 man band and not jack about asterisks.

Beware-> the company has very back support service if using your own equipment.

Give it time they will go out of business.

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